Meet The Team
Meet the team
Who we are
Discover the passionate people who make everything we do possible!
Discover the passionate people who make everything we do possible!
Mo Fazal - Director
With over 8 years management experience, working for one of the country’s largest banks. This has provided me with a wealth of knowledge & experience in client management, business, and process improvement. I look forward to providing outstanding, well trained, compassionate staff who are committed to promoting independence and delivering quality care, whilst becoming a leading employer for staff fulfilment and provider of choice within the area.
Nicola Ward - Care Manager
Nicola brings over 10 years of management experience and has been an integral part of Bluebird Care Pontypridd since shortly after our launch. Starting her career with us as a Care Assistant, Nicola’s dedication and skill quickly saw her promoted to supervisor and eventually take on the role of care manager. Nicola is known for building strong working relationships with both her team and the customers we support. She consistently adopts a person-centred approach to care, ensuring that each individual's needs are met to the highest standard, promptly and efficiently. Her passion for quality care is matched by her commitment to training and supporting Care Assistants. Nicola is dedicated to helping our Care Assistants achieve their full potential, both personally and professionally, so they can provide the best possible service to those we support. Her leadership and expertise continue to be a driving force behind the exceptional care standards at Bluebird Care Pontypridd. Nicola’s unwavering commitment to excellence ensures that we consistently deliver the highest level of care to our community.
Tehseen Molu - Office Manager
Tehseen’s passion for mental health and well-being has been a driving force throughout her career. With a background in psychology and a master’s in mental health, she has been with Bluebird Care Pontypridd since its launch, dedicated to ensuring that the care provided extends beyond the physical—focusing on the emotional and psychological needs of those they support. Behind the scenes, Tehseen works to create a compassionate, supportive environment where the team can thrive and clients feel truly valued. She believes that exceptional care comes from understanding the whole person, and this belief guides everything she does at Bluebird Care.
Lisa Bryant - Care Coordinator
As a dedicated Care Coordinator, Lisa is deeply passionate about making a meaningful impact on the lives of her customers every day. Lisa takes pride in creating person-centred rotas, carefully matching the right carers to each individual to ensure that care is delivered with the utmost respect and understanding. Her background includes both coordinating and management experience, which has equipped her with strong leadership abilities and a solid understanding of care delivery. Starting her journey as a Care Expert, Lisa grew into the role of Supervisor, and now into her current position, continually developing her skills and knowledge along the way. Her time management, organisational skills, and empathy are at the core of what she does, allowing her to support both customers and carers effectively. Lisa strives to make every interaction a positive experience, helping to enrich the lives of those she cares for.