Hayley Plaster - Registered Care Manager

I started working for Bluebird Care in 2013 as a care worker with no experience. Previous to this I was working in bars and cafés as a bar attender / kitchen assistant. My mother suffered with M.S and had carers visiting most of her adult life, right up until she passed away at a young age of 48, I felt care was a great industry for me to get involved in and wanted to be able to make a difference.

As soon as I started as a care worker, I felt the values of Bluebird Care were very close to my heart. Roughly a year later I had completed my level 2 NVQ in Health and Social Care and was promoted to Care Supervisor. I really enjoyed being support for the team and our service users. I was in this role for around 5 years, after completing my level 3 in Health and Social Care, I was then promoted to Care Coordinator. Coordinating care is not an easy task but I feel the team responded well to me and saw me as a role model within the company.

Since May 2023 I have been Care Manager for both teams (Watford & Three Rivers and Chiltern & Dacorum) – receiving my registration in October 2023. I am currently completing my level 5 in leadership and management. I very much enjoy my role and challenges that come with it. I am always looking for ways to expand my professional development.

In my own time I enjoy reading a good thriller / mystery book and spending time with my family and friends.

 Dawn Forey - Office Manager 

I started my career with Bluebird Care in June 2010 as a supervisor, after a short time I then went onto become a Care Co-Ordinator, as the company expanded, I started a new role as Office Administrator and am now Office & Finance Manager.

I love the fact that we are helping people to stay in their own homes with good quality care & Support

Andrea Forshaw - Training and Recruitment Administrator

I have worked at Bluebird Care since June 2022.

I originally come from a banking and finance background and before starting my family in 1997 worked in the Training and Skills sector of a government organisation. When my children were small, I retrained and qualified as a Nursery Nurse, Cert. EYP (open) and worked in a private nursery and then in a local Primary School for over 17 years. I delivered teaching to whole classes, groups and individuals with specific learning needs across key stage 1. I also attended to the pupil’s health needs and have worked with Individuals, their families and health professionals to deliver care to individuals who needed support with Diabetes, Autism, Stoma Care and Cancer treatments to name a few.

I have transferred these skills and my knowledge here at Bluebird Care to recruit the wonderful carers that we have on our team today. I am approachable and understanding and love meeting new people.

I was made to feel welcomed and supported from my first day at Bluebird Care and now I enjoy working with the care team to help and support our new and existing carers throughout their career journey with us.

I love going out socially with friends and feel family time is really important. I love being part of a team that helps bring benefits and care to our local communities.

Jodie Stanley - Care Coordinator

My grandfather was diagnosed with vascular dementia in 2018, after witnessing his daily struggles and assisting him with his personal care, doctors/hospital appointments and shopping I thought I would try a change in career. I joined bluebird care in 2019 as an inexperienced carer, very quickly into my new role I realised I had found my passion. Caring for those who need it the most. Some days I would be the only person our customers would see, I found great joy in putting a smile on their faces whilst I was visiting. My confidence greatly improved with the amazing support I received from not only my care team but from the office team too. I was then given the opportunity to join our emergency on call team, the responsibility of this position helped my confidence and knowledge grow further. I gained my Level 2 Diploma in Adult social care whilst working in the community and performing my on-call duties. In 2023 I was given the opportunity to cover some maternity leave within the office as Care Supervisor.

Shortly after I was promoted to Care Coordinator for the Chiltern and Dacorum team. I am currently completing my level 3 diploma in adult social care. I have also gained several qualifications surrounding Dementia and recently became a dementia friend.

I enjoy spending time with my family, playing mini golf, board games and watching movies. I love going to the theatre and so far, my favourite production has to be Matilda. I’m also a collector of monopoly’s I currently have 32 different versions and growing including one from the 1940’s. I am also a fully qualified swimming teacher.

 Becky Hennessy - Care Supervisor 

I started working for Bluebird Care as a care worker in July 2017. Previous to this I worked in a residential home, due to working in different care environments I now know that I prefer homecare due to the care being more person centred and less institutional.

I worked for the Watford & Three Rivers team for 5 years before I was promoted to Care Supervisor for the Chiltern & Dacorum team. I absolutely loved the job right from the start. I feel like I have achieved so much working with Bluebird Care. I enjoy meeting the new customers and being support for the care team and existing customers.

I have completed both levels 2 & 3 of the NVQ in Health and Social Care. I am very happy in my role and loving every minute of it. I have recently come back from maternity leave; I enjoy swimming with my son and spending time with family.

Elaine Kyne - Care Supervisor 

I started my career in care 2014 when I joined Bluebird Care, before that I worked for a distribution company for 20 + years in HR/Payroll. I decided I wanted a change in career, after speaking to a friend who also works for Bluebird Care I was convinced this was something I needed to pursue.

When I started my career as a Carer it was very apparent very quickly this was absolutely the right choice.  I really embraced my role as Carer and became more confident each day with the lovely customers I would visit and the great team of Carers I worked with.  I gained my Level 2 in Health and Social Care and started to support the office team with admin tasks when needed whilst still working in community as a Carer.  I then had an amazing opportunity to cover some maternity leave in the office as a Care Supervisor, during this time I completed my Level 3 in Health and Social Care which I am so proud of.

I am now a permanent member of the office team in the role as a Care Supervisor for the Dacorum and Chiltern area.  I really enjoy my role as I still have contact with our Customers and all the Carers, as well as starting up new care packages.  My move into Care has been so rewarding and the best decision I have made!

In my own time I enjoy spending time with my Husband and family and enjoy holidays and social outings!