Rebecca Taylor- Recruitment Manager

My name is Becky, and I am the Recruitment Manager at Bluebird Care, overseeing & managing recruitment for our five branches in the South: New Forest, Portsmouth, Southampton, Ringwood, and Totton. I have been a part of the Bluebird Care family for eight rewarding years, during which I have held various roles, including Coordinator, Live-in Care Manager, and Branch Manager for both Portsmouth and Southampton. Each position has equipped me with unique insights and skills that I now bring to my role as Recruitment Manager, which I started in 2021.

Before embarking on my career in care, I spent 12 years working in various administrative roles at the council. This experience provided me with a solid foundation in organisation and leadership, which has been invaluable throughout my career. In 2014, I made the transition to the care sector, starting as a Care Assistant. It was during this time that I discovered my true passion for supporting individuals and making a positive impact in their lives.

I hold a Level 5 Diploma in Health & Social Care, and this qualification, combined with my hands-on experience, enables me to have a comprehensive understanding of the industry. I am dedicated to ensuring that our recruitment process runs smoothly and efficiently, allowing us to attract the best talent. My goal is to ensure that new staff members feel well-supported and fully prepared to thrive in their roles from day one, meaning that our customers continue to receive the high-quality, premium homecare which Bluebird Care are committed to providing.

Jasmine Bell- Recruitment Officer

My name is Jasmine, I am a Recruitment Officer at Bluebird Care New Forest, Ringwood and Totton. I also support Southampton & Portsmouth recruitment as & when needed.

Before joining Bluebird Care, I spent two years working in retail at Tesco, where I gained valuable experience in customer service, particularly during the challenging period of the COVID-19 pandemic. This experience helped me develop strong communication, problem-solving, and people skills, which have been invaluable in my current role.

I have now been part of the Bluebird Care team for over 2.5 years. I started as an Admin Assistant, supporting the recruitment and marketing teams with various administrative tasks. After six months, I was promoted to Recruitment Officer, where I work closely with our Recruitment Manager, Becky, to oversee the entire recruitment process. From writing and posting job adverts to conducting interviews and collaborating with branch managers, I ensure that our recruitment aligns with the needs of each team. My priority is to make new staff feel supported and welcomed throughout the onboarding process, ensuring they are set up for success as they begin their journey with us.

I’m passionate about helping people find their place within our team and ensuring they have everything they need to thrive in their new positions.

Alysha Patis- Live-in Care Officer

My name is Alysha, and I am the Live-in Care Officer at Bluebird Care, where I’ve been working for nearly a year. In my role, I manage the logistics of our live-in care packages and the recruitment of our new carers. A key part of my responsibility is matching the right carer to the right customer, taking into account individual needs, preferences, and personalities to ensure a harmonious and successful experience for both parties. I also provide ongoing support to our carers, making sure they have everything they need to feel confident and supported throughout their time with us. In addition to my role as Live-in Care Officer, I am also a Pre-employment Trainer, where I teach new staff essential skills, including Basic Life Support. I’m passionate about preparing our team for the important roles they’ll play, equipping them with the practical knowledge they need to ensure the safety and well-being of our customers.

Before joining Bluebird Care, I completed a degree in Acting, which has given me valuable communication and interpersonal skills. This experience has been helpful in my current role, where building strong relationships with both carers and customers is crucial. I also have a background in hospitality and reception, where I developed a strong work ethic and a keen attention to detail, as well as a passion for delivering excellent customer service.

I take great pride in helping to ensure that our live-in care packages run smoothly and that both carers and customers feel supported at every stage of the process. Being part of a team that makes such a meaningful difference in people’s lives is incredibly rewarding.

Rachael Benn- Head of Care Operations

My name is Rachael, and I am the Head of Care Operations at Bluebird Care, overseeing & managing the day-to-day operations of our five branches in the South: Portsmouth, Southampton, Totton, Lymington, and Ringwood. I have been a part of the Bluebird Care family for four years, starting out as the Quality, Compliance & Training Officer.

I have always been interested in working in the care sector and started out in a local nursing home as a care assistant at the age of 16 years. From there, I have developed my skills and gained qualifications and experience by working in a variety of areas including clinical and complex care, learning difficulties, supported living, community care, early years & young people sector within safeguarding, plus teaching, assessing, and training in both further and higher education.

I am currently working on my Masters in Leadership & Management in HSC, this qualification, combined with my hands-on experience, enables me to have a comprehensive understanding of the current industry. We are a dedicated, premium-quality domiciliary care provider and it is important to me to enable my teams to work in a safe, supportive, and inclusive environment. That our teams are fully invested and committed to achieving their very best. I believe this starts with their very first interaction with us, and as such is important to invest in the most effective induction programme, so staff feel valued as individuals, understand the expectations, and responsibilities, and given the opportunity to shine from the outset. Not only will this yield productive and happy staff but also the highest quality care and support for our customers and their families.