Meet The Team
Meet the Team
Meet your local Bromsgrove & Redditch team
Meet some of our Bluebird Care team, who provide care and support not only to our customers but also our entire Bluebird Care team. With decades of care experience between them, you can rest assured that we are here to make your career in care the best it can be.
Meet some of our Bluebird Care team, who provide care and support not only to our customers but also our entire Bluebird Care team. With decades of care experience between them, you can rest assured that we are here to make your career in care the best it can be.
Samantha Ward - Registered Care Manager
Sam joined us in 2014 as a part-time Care Assistant, allowing her to start a career in care whilst still spending time with her young family. It soon became apparent that her talents, along with her experience of care, would take her far. Sam has progressed within Bluebird Care from Care Assistant to Co-ordinator, then Lead Supervisor to Deputy Manager and now holds the Registered Care Manager position. Sam has worked incredibly hard to build great relations with Customers, Care Experts and the local health professionals to ensure that the Customers receive the high quality care that they deserve. With a desire to always continue to be better, Sam invests a lot of time into looking at different, innovative ways to support our customers and colleagues further. Sam is also our Mental Health First Aider, looking after the well-being of the Bluebird Care family as well as our customers and their families too.
Baljit & Ranjot Khatra - Directors
Bluebird Care Bromsgrove & Redditch is owned and led by Ranjot and Baljit Khatra, who bring with them a wealth of knowledge from their healthcare and finance backgrounds. Having worked with patients of her own for many years as an Optometrist, Ranjot values the importance of care, communication, and professionalism, and strives to ensure that the care provided to Bluebird Care customers is of the highest quality. It is Ranjot and Baljit’s goal to ensure that Bluebird Care is the very best care provider in the local community, as well as being the best employer. Ranjot and Baljit’s own experience of caring for their grandparents gave them a great appreciation of the importance of carers in keeping people in their own homes. This inspired the couple to start their venture with Bluebird Care, giving them the opportunity to help others live the dignified life they deserve, and be able to stay in the comfort of their own homes.
Katy Thompson - Lead Care Supervisor
Katy joined the care sector in 2009 before joining us at Bluebird Care Bromsgrove & Redditch in 2015. Katy began her career with us a Care Assistant and when the role for a Support Supervisor became available in 2018, Katy was the perfect person to take up this opportunity. As Lead Care Supervisor, Katy now supports our team of Peer Mentor, using her knowledge to support and monitor carers and customers alike. Katy's warm, and caring personality is always well received by our customers, and offers great peace of mind to their loved ones. Katy experience and qualifications, NVQ level 2 & 3, allows her to provide our team with extra support in the community so they can provide the best support to our customers. In Katy’s free time she enjoys being involved in charitable events and has previously taken part in both parachuting and abseiling in support of Dementia charities.
Joanne Thompson - Care Coordinator
Jo began her career in Care in 2008 as a Care Assistant and went on to join Bluebird Care Bromsgrove & Redditch in 2014 as our Care Coordinator. Jo is often the first friendly voice people speak to when phoning the office. With personal experience of the effects of dementia within her own family, Jo has a real understanding and empathy towards those who may be looking at care for their loved ones. Jo has used her extensive experience in the care sector and her great communication skills to build strong relations with local health teams such as social workers, to ensure we are always doing the best for our customers. Jo's key responsibilities include ensuring that all call times are met and managed efficiently, and that the care worker - customer suitability and continuity is maintained. Jo is also the Office Champion, ensuring the smooth running of all aspects of the office.