Bath, Bristol and North East Somerset
Meet our team
Welcome to the team at Bluebird Care in Bath, Bristol and North East Somerset. We are a group of care professionals dedicated to making a difference to the lives of those we care for - each and every day.
Tim Rowland-Jones - Managing Director / Owner
Tim brings extensive business management experience to his role overseeing Bluebird Care Bath, Bristol and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his on-going commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough they now operate the largest multi branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.
Melony Fairchild - Operations Director
As Operations Director, Melony plays a vital role in leading and shaping the operations of five Bluebird Care territories, including Bristol, Bath and North East Somerset, Kensington & Chelsea, Oxford, Richmond and Twickenham and Westminster and City of London. She is responsible for overseeing all operational functions across the multi franchise network, ensuring the smooth delivery of high-quality care services. With direct oversight of all Registered Managers (RMs), Melony ensures that every branch operates efficiently, consistently meeting both internal benchmarks and regulatory standards. In her capacity as the Nominated Individual for the Care Quality Commission (CQC), Melony is instrumental in upholding the highest standards of care and compliance. She works diligently to ensure that the organisation not only meets but exceeds the stringent requirements set by the CQC, safeguarding the well-being of customers and maintaining trust with families. Melony’s journey into the care sector began in 2004 after an accomplished career in the pharmaceutical industry. Prior to this she completed vital work for the Cardiff Drugs and Alcohol Unit. Her transition into care was a natural progression, fuelled by a passion for helping others.
Our team
We are here to support you
Our team of care support staff and recruitment professionals are here to help you from initial application, to effective on-boarding, through to ensuring you have everything you need to be successful in your role at Bluebird Care.
Our team of care support staff and recruitment professionals are here to help you from initial application, to effective on-boarding, through to ensuring you have everything you need to be successful in your role at Bluebird Care.
Wednesday Watson - Recruitment Manager
Wednesday is responsible for creating and delivering the recruitment strategy at Bluebird Care’s multi -franchise business, covering branches in the Southwest, Oxford, Surrey and London. With a Bachelor’s degree in Business Management and a Masters in HR Management, Wednesday has worked in healthcare recruitment since leaving university, having been inspired to join the care sector through a passion for helping others and giving something back to society. Wednesday joined Bluebird Care in 2020 as HR and Recruitment Officer, working her way up to secure the Group role in 2024. The focus of the Group’s recruitment strategy is to hire not just for experience, but to ensure all new team members are aligned to its core values. She is passionate about creating a friendly and welcoming experience for all those who join the company and supporting them through training and the initial weeks in their role.
Keely Wood - Lead Care Co-Ordinator
As Lead Care Co-Ordinator, Keely is responsible for leading and managing the team of Care Co-Ordinators responsible for ensuring all packages of care are effectively set up by matching the best carers to our customers’ unique needs. Her team then ensure that everything runs smoothly from managing rotas to ensuring customers, their families and our care teams are well-supported. With a dedication to providing an outstanding service, Keely is responsible for ensuring that her services are audited for quality and compliance. Prior to joining the care sector, Keely worked in retail but wanted to make a difference and do something more meaningful. She has worked as a Care Assistant in a variety of care settings, moving into Senior and Team Leader roles. Keely finds home care the most rewarding as she is proud to enable people to remain in the comfort of their own homes.
Elouise Whittaker - Care Mentor
With 10 years’ experience working in retail management, Elouise decided she wanted to change her career direction. Following a social meeting with a Bluebird carer in Bath, she was encouraged to consider a job in home care. She could see how rewarding it would be to help others to live a fulfilled life. In 2022, Elouise started working for Bluebird Care as a carer in Bristol. She immediately fell in love with the role. After a year, Elouise was promoted to a Field Care Supervisor, and completed her NVQ in health and social care, achieving a merit. When the opportunity came up for to become a Care Mentor, Elouise felt it was a perfect fit for her to support those new to the role and career, just as she had been. Throughout their on-boarding process and probation period, Elouise ensures all new carers have all the support they need to excel in their roles. With a focus on customer service, Elouise is dedicated to ensuring our care teams are equipped to provide high quality care and support.