About Us
Allen Vanderwyk-Coyne purchased Bluebird Care Mid Staffs in November 2020. Allen was the first Care Worker employed in 2007. Allen then went on to hold every position within the company.
Bluebird Care Mid Staffs is one of the longest serving Domiciliary providers in the Staffs area and we are very much looking forward to our 18-year anniversary in 2025.
I am extremely proud and grateful for the opportunity Sue has given me. I am very excited and humbled to now own Bluebird Care Mid Staffs. I have worked in care for more than 30 years and I am now in a position that I can use my experience and knowledge to make a difference. I want to ensure my customers and employees are at the forefront of everything I do within the business. My goal is to deliver a premium, person-centered, home care service of the highest quality
Allen Vanderwyk-Coyne - Franchise Owner
About Us
As a team we have our customers at the very front of every decision we make. We aim to deliver a high standard of care to each and every single person that puts trust in Bluebird Care Mid Staffs.
Our commitment to you
At Bluebird Care Mid Staffordshire we:
- Treat you with the utmost dignity and respect.
- Believe that the customer comes first. This means that we provide the care and support that you need in the way that you want it. We will always respect your personal beliefs and life choices.
- Listen to what you say and agree on what we can do and how we can provide the best service for you. Our support helps you to keep your independence.
- Are open and honest with you about what we do. We deliver what we say we will and provide a consistent and reliable service that you expect.
- Protect you from harm by employing compassionate, capable and reliable team members. Our employees are trained and knowledgeable about your needs. They work to best practice guidelines.
- Act as a good employer to our team and support their professional development to make sure that they have the best skills to do the job well;
- Give a service that provides good value for money;
- Monitor the quality of our service and regularly ask for your views so that we can make any improvements that may be needed;
- Take swift action in response to any concerns about your safety or complaints.
- Respect your privacy and keep information we hold about you confidential (see below ‘sharing information’ for more details).
- Have no right to judge how someone chooses to live or how their home looks. We do not tolerate discrimination in any form.